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Email

Drafts and approvals

alfred_ writes replies from the thread, in your voice: when you ask, and on its own for mail that needs an answer. You see every draft first and decide whether it goes.

On this page

Two ways a draft starts

  • You ask. From an open thread, Home, chat, a text, or Claude and ChatGPT.
  • alfred_ writes one as mail arrives. Email drafting is on by default. When an email needs a reply from you, alfred_ drafts one and it waits under Drafts ready on Home and in your morning brief. Nothing is sent.
  • Draft a reply saying we can do Thursday
  • Reply to Dana’s last email and ask for the signed copy
  • Write a short follow-up to Mark about the invoice

alfred_ writes from the thread and what it knows about the people on it.

Reviewing and sending

You see every draft first. You can:

  • Send it as it is.
  • Change it: edit it yourself, or ask (“shorter”, “warmer”, “mention the deadline”).
  • Save it to Drafts in Gmail or Outlook, threaded in the right conversation, to send later.
  • Discard it.

On the web and in the iPhone app, a card shows the draft with a button to send. By text, alfred_ ends the draft with “Reply 1 to send, 2 to change it, 3 to cancel”:

You reply What happens
“1”, 👍, “yes”, “send it”, “go ahead” or “do it” It sends.
“3”, “no”, “cancel”, “stop” or “never mind” It stops.
“2”, or a change like “make it shorter” or “yes and copy Sam” It changes the draft and shows it again.

What asks first, and what doesn’t

Action Asks first?
Sending an email or a reply Yes
A meeting that invites other people Yes
Cleaning up by sender or search, or more than 25 emails Yes, with a count
Changing a repeating task Yes
Archiving, moving, labeling or deleting a few emails you name No. It’s done and can be undone; deleted mail goes to Trash
Looking things up, adding a task, saving a note No, these only affect you
A meeting on your own calendar with no guests No

Things you set up yourself

An email you ask alfred_ to write is shown to you first and goes only when you approve it. The exceptions are things you set up yourself:

  • An email rule that forwards mail runs on each matching email. Rules can’t reply.
  • A routine you’ve told to send without asking.
  • A meeting thread you copy alfred_ on: it replies to the people on it with times you’re free. See Suggesting times.

In Claude and ChatGPT, Settings → Privacy → Actions without asking lists the actions you’ve allowed to go ahead there without a preview. Revoke any of them on that page.

Your voice

alfred_ learns how you write from the mail you’ve sent. To steer it, set a writing style and signature for each address under Settings → Email. The same page has the switches for each address: Email drafting, and whether alfred_’s drafts are also copied into your Gmail or Outlook Drafts folder. If you run a business mailbox, Business voice holds the company facts and tone for replies from it.

All pages

Common questions

Connect OutlookConnect your toolsReply to a client by textEmailWho owes me a replyEmailCreate a routineRoutinesStop texts at nightPreferences