Privacy and your data

This page describes what alfred_ does with your data in plain language. The legal version is in our Privacy Policy.

What we store

• Email content: alfred_ reads your email to show it, flag what needs you, and answer your questions. It’s encrypted at rest and used only to run your assistant.
• Calendar events: encrypted, and used only to run your assistant.
• Sign-in tokens: encrypted. We don’t have your password.
• Tasks, notes, boards and memory: your alfred_ data, encrypted at rest.
• Conversation history: what you said to alfred_ and what it said back.
• Activity log: what alfred_ did for you, so you can check.

What we don’t do

• Sell or share your data with anyone
• Train models on your email: your content isn’t used to improve alfred_ or any third-party model
• Read your texts to other people: alfred_ only sees what you text to alfred_
• Store your password: you sign in with Google or Microsoft, so we don’t see it

Checking before acting

alfred_ checks with you before it sends an email you asked for, invites people, or archives mail. The exceptions are automations you set up yourself: an email rule that forwards mail, or a routine you’ve told to send without asking. In Claude and ChatGPT, Settings → Privacy → Actions without asking lists the actions you’ve allowed to go ahead without a preview; revoke any of them there.

On a team

Each person’s mail is private unless they choose to share it, and every read of shared mail is logged where the owner can see it. See Sharing and access.

Where data lives

• US-based infrastructure (Supabase, Anthropic, OpenAI)
• Encrypted in transit (TLS) and at rest (AES-256)
• Backed up daily, retained per our retention policy

Third parties

We use third parties for specific functions:

• Anthropic (Claude) and OpenAI for language models: your data is processed for the request and not retained beyond it
• Supabase for storage
• Stripe for billing
• Linq for SMS

Each is contractually bound to handle your data only for the purpose of running your assistant.

Export your data

Settings → Privacy → Export your data downloads everything alfred_ holds for you as a ZIP: tasks, notes and boards, what alfred_ has learned and remembered about you, your conversations with alfred_, your routines, and your settings. Your email and calendar aren’t in it; those live in Gmail, Outlook or iCloud, and you can export them from there.

Texting

alfred_ only sees what you text to alfred_, not your texts with other people, and it isn’t part of group texts. Photos you send are read to answer you. Turn texts off under Settings → Notifications; the web app, the iPhone app and email briefs keep working.

Deleting your data

Cancel and request deletion: see Plans & usage. We delete your data within 30 days of account closure.

Reporting a security issue

Email security@get-alfred.ai with details. We respond within 24 hours.