- alfred_ Definition
- an AI assistant for client-facing teams, and each person on the team gets their own. It flags the emails that need your answer, keeps one list of the replies you owe and the replies you're waiting on, manages your calendar, sends a morning brief, and texts you in iMessage when a client needs you.
- Town Definition
- a personal AI assistant from town.com. Each user gets a Townie with its own @town.com email address that learns how you work, runs routines across 50 or more integrations, and sends a daily briefing. Free plan, then $15 to $199 a month on credits.
What Each One Is Built Around
Town:
A general assistant with its own email address. Forward it things, give it routines, and it works through them, drawing on a credit balance.
alfred_:
An assistant for client work. It reads your email, tells you which clients need an answer, keeps track of who you're waiting on, and lets you answer by text.
Both are personal assistants, both send a morning brief, both connect Gmail and Outlook, and both can be texted. The difference is what they are organized around. Town is organized around tasks you hand it. alfred_ is organized around what is owed: the replies you owe clients and the replies you’re waiting on.
What Town Offers
- A Townie with its own address. Each user gets an @town.com email address; forward a thread and the Townie works on it.
- Channels. Email, text messages (including group texts), Slack, an iOS app and a macOS app. WhatsApp and Telegram are inbound only: you can message the Townie, but it can’t send or read messages there for you.
- Inbox and calendar. It labels your inbox, drafts a reply when one is clearly needed, suggests meeting times, and prepares meeting briefings. It asks before sending.
- Routines. A library including a morning briefing, meeting briefing and relationship reconnect, plus routines you describe in plain English, across 50 or more integrations.
- Pricing. Free (30 chats a month, weekly briefing, one email account); Starter $15 a month (1,250 credits, two email accounts, two custom routines); Pro $49, Power $99 and Power Plus $199 a user a month billed yearly; Team plans with 6,000 or 18,000 credits a seat, pooled. Overage on Pro and up is $0.030 to $0.044 a credit after you raise the cap from $0.
What alfred_ Offers
alfred_ is an AI assistant for client-facing teams, and each person on the team gets their own.
- What needs you. Every incoming email is read across up to six Gmail and Outlook accounts plus any IMAP mailbox, and the ones that need your answer are flagged.
- Who you’re waiting on. Emails you sent that haven’t had an answer stay on one list, and leave it when the reply arrives.
- Answer by text. alfred_ texts you in iMessage, RCS or SMS when a client email needs you. Text back what to say, check the reply, and a 👍 sends it from your own address.
- Morning brief. What needs you, the meetings ahead and the tasks due, by email or text, on every plan.
- Calendar and meetings. Schedules, moves and finds time across Google, Outlook and iCloud calendars, and prepares you for meetings from your email, calendar and notes.
- Routines and workflows. Described in a sentence, run on the schedule you set or when an email arrives.
- Works with Slack, Microsoft Teams, HubSpot, Salesforce and 30+ more tools.
- Pricing. From $29.99 a month; teams $49.99 a seat on one bill. Only routines and workflows use credits.
Side by Side
| alfred_ | Town | |
|---|---|---|
| Built for | Client-facing teams | Individuals and teams, general work |
| Text it | Yes: iMessage, RCS, SMS; texts you first when a client needs you | Yes, including group texts |
| List of replies you owe | Yes | Inbox labels; drafts when a reply is clearly needed |
| List of replies you're waiting on | Yes | Not a published feature |
| Email accounts | Up to six Gmail and Outlook, plus any IMAP mailbox | One (Free) to unlimited (Power Plus) |
| Morning brief | Email or text, every plan | Daily email and audio from $15; weekly on Free |
| Replies sent from | Your own address, after your 👍 | With your approval |
| Integrations | Slack, Teams, HubSpot, Salesforce and 30+ more | 50+ |
| What uses credits | Routines and workflows only | The assistant's work, with overage once the cap is raised |
| Team price | $49.99 a seat a month, one bill | Per seat, credits pooled across the team |
Credits: What a Busy Week Costs
Town doesn’t publish what an action costs in credits, so a routine can’t be priced before it runs, and team credits are pooled with no per-person limit. Its own docs describe a routine that runs on every incoming email as the heaviest setup there is.
In alfred_, the work you rely on every day (the list of what needs you, texting, chat, drafts and the morning brief) uses no credits, so a busy week costs the same as a quiet one. Routines and workflows use credits from your plan’s monthly amount.
Where Town Goes Further
Town has a free plan, a longer integration list, and a Townie address you can forward to. It reaches you in WhatsApp and Telegram for inbound messages, and its routine library covers jobs like competitive intel and GitHub reports.
alfred_ is built for client work: it does not run GitHub reports, and it has no free-forever plan, just a 7-day free trial.
alfred_ is the best choice for client-facing teams
Town is a general personal assistant with its own email address, a routine library and a credit meter. alfred_ is built for the work that slips at a client business: it flags the emails that need your answer, keeps one list of the replies you owe and the replies you're waiting on, texts you when a client needs you, and lets you answer with a 👍. Its everyday features use no credits, and teams pay a flat price per seat.
Best for
- Agencies, firms and contractors with recurring clients
- Teams whose people are away from their desks
- Anyone who wants a predictable bill in a busy month
Not for
- People who want an assistant with its own email address to forward things to
- Anyone who needs a free-forever plan
