For client-facing teams
Every teammate gets an assistant.Clients get faster answers.
alfred_ works alongside each person on your team, in the email and calendar they already use. One company bill, $49.99 a seat a month.
Gmail
OutlookAny IMAP inboxUp to six accounts, one listClients expect an answer the same hour.Your team has more to keep track of than ever.
- 01
Their other vendors reply fast now.
A two-day reply reads as "they don't care."
- 02
Every call ends in a summary full of promises.
Nobody owns turning them into done.
- 03
More accounts, same team.
You're expected to grow the account list without adding coordinators.
Client work used to slip once in a while. Now it slips every week, and the client notices first.
Standups, spreadsheets and the CRMall depend on someone remembering.
- Ask each rep in standupIt's from memory, and you become the bottleneck.
- A coordinator with a spreadsheetStale by noon, and it leaves when they do.
- The CRMIt shows what someone typed, not what the client asked.
- ChatGPT or CopilotIt answers when someone asks. Your problem is what nobody asked about.
- Hire another personIt adds another inbox with the same blind spot.
One assistant per teammate,one bill for the company.
- Their own inbox. Each assistant works in that person's email and calendar.
- Replies owed. Each one keeps the replies they owe and the ones they're waiting on.
- Shared with consent. A coordinator can see and answer client email for teammates who turn it on.
- One bill. 5,000 credits a seat, and a 7-day free trial on every plan.
Your first two weeks.Every rep gets an assistant in the inbox they already use.
- 01
Book a call.
We connect one account and show you, from real mail, who's waiting right now.
- 02
Every rep connects.
Gmail or Outlook, a few minutes each, in the inbox they already use.
- 03
It keeps track.
Replies owed and replies waited on, for each person.
- 04
Ask where things stand.
With a teammate's OK, ask where their clients stand and it answers from their mail.
Your reps don't change how they work.You stop having to ask.
Away from the desk, it texts them who's waiting. They answer by text, say send, and it's sent.
Built inside a client services team. Nothing goes out without your OK.
Used by people at 250+ businessesAgencies, law firms, contractors, real estate firms and accounting practices
You approve, alfred_ does the typing.
Nothing reaches a client until you press send.
Each teammate stays in control.
Nobody sees anyone's mail unless that person turns it on, and every look is logged where they can see it.
It shows its work.
Every answer points to the email it came from. If there's no evidence something got done, it says so.
Independently assessed.
A CASA Tier 2 security assessment, for Google's review. Your inbox stays in Gmail or Outlook.
How much does the team plan cost?
$49.99 a seat a month, or $499.99 a year, with 5,000 credits a seat on one company bill. Every plan starts with a 7-day free trial.
Can I see my team's email?
Only with their OK. A teammate can let a coordinator see and answer their client email. Only they can turn it on, and every look is logged where they can see it.
Does anyone have to change how they work?
No. Each person keeps the Gmail or Outlook they use today. alfred_ works alongside it, and they answer clients the way they always have.
Which email and calendars work?
Gmail (including Google Workspace), Outlook (including Microsoft 365), iCloud and any inbox that signs in with IMAP. Up to six accounts a person, on one list.
Will it send anything to a client on its own?
No. alfred_ drafts the reply when you ask and shows it to you first. Email goes out when you send it, or from a rule you set up.