Listing Agent: How Do I Get a Text When an Offer Comes In by Email While I'm at a Showing?

ShowingTime Offer Manager texts you about offers submitted through it. Emailed offers need a rule scoped to the listing address, because "offer" alone is noise.


Quick Answer

Listing agent: how do I get a text when an offer comes in by email while I'm at a showing?

  • Offers submitted through ShowingTime's Offer Manager already reach you by text, push and email. Offers that a buyer's agent simply emails to you don't
  • For those, write a rule scoped to the listing: "Text me when an email looks like an offer on 14 Oak Street." The word "offer" on its own matches lender promos, retail mail and half your other deals
  • The text lands a few minutes after the email. From the same text thread you can ask for the terms, acknowledge receipt and set a reminder to call your sellers

Put "include the property address in the subject line" in your offer instructions. It makes every rule, and every search, work better.

The short answer: if buyer’s agents submit through ShowingTime’s Offer Manager, you already get a text. For agents who just email the offer, tell alfred_ “text me when an email looks like an offer on 14 Oak Street.” Scope it to the address, because “offer” alone matches half your inbox. The text lands a few minutes after the email.

What Offer Manager already covers

If your MLS runs ShowingTime, Offer Manager is the native answer, and it’s a good one. It’s an add-on in which buyer’s agents “submit the offer via the MLS instead of emailing it,” and the offer “will be delivered to the Listing Agent and/or Co-Listing Agent via text, push and email depending on their preferences” (ShowingTime Offer Manager help). Offers are organized by listing, and you can update every buyer’s agent at once. If you have it, turn it on and write “please submit through the MLS” into your offer instructions.

Where it stops: it depends on the buyer’s agent pressing that button. Offer Manager’s own help page describes the alternative as “just emailing it directly,” and on a Saturday, from a phone, plenty of agents do exactly that. Those offers land in your Gmail or Outlook, and your phone’s mail app doesn’t know they matter. Outlook can notify you for “Favorite People Only” (Microsoft Support), but the agent writing the offer is usually someone you’ve never emailed. A Gmail filter on “offer” can label the email, but it can’t text you.

Why “offer” alone is noisy

Try a rule on the word by itself and see what it catches in a week:

  • Lender and retail promotions with “special offer” in the subject.
  • Agents asking whether your sellers would “consider an offer” below list.
  • Counteroffers on the deals where you represent the buyer.
  • Offers on your other listings, which you want, but not mixed into this one’s alerts.

A text for each of those trains you to ignore the texts, which defeats the point. Scope the rule to the listing.

The alfred_ way: a rule for this listing

At the desk, open chat in the alfred_ web app and type it, or text it to alfred_ the morning the listing goes live:

Text me when an email looks like an offer on 14 Oak Street, especially one with a purchase agreement attached. Agents might write it as 14 Oak St.

alfred_ reads the rule back to you as a sentence. It’s a content rule: alfred_ reads each new email and judges whether it’s an offer on that property, so it doesn’t need the exact phrase.

Two additions for offer weekends:

  • A sender rule for the offer you’re expecting. When an agent tells you “we’re writing tonight,” add them: “also text me whenever jordan@yourbuyersagent.com emails.” A rule about the sender is the sure kind.
  • A folder for the listing. A second rule, “move emails about 14 Oak Street into a folder called 14 Oak Street,” keeps every offer and every question about the house in one place on the desktop. alfred_ doesn’t group mail by address on its own; a folder per listing is the honest version.

When the text arrives mid-showing, you can do the first three things from the same thread:

  • “What’s the price, financing and closing date in that offer?” alfred_ reads the email and its attachment and texts back what it found.
  • “Reply: received, thank you. I’ll present to my sellers tonight and respond by noon tomorrow.” alfred_ texts you the email to check, and sends it only after you say yes.
  • “Remind me at 6 to call my sellers about offers.” You get a text at 6.

When the house is under contract, text “delete the 14 Oak Street offer rule” and it’s gone. More examples are in What you can ask via text, and the texting side of alfred_ is on the SMS page.

Where each step happens

  • Text, at the showing: the alert, a quick read of the terms, the acknowledgment to the buyer’s agent, the reminder.
  • iPhone app, back in the car: open the offer email and the purchase agreement; attachments open in the app.
  • Desktop, that evening: the listing folder has every offer together, so you can line them up and write your sellers the summary.

The honest caveat

A content rule is a judgment, not a keyword match. An offer emailed with the subject “Hi” and no address in the body may not read as an offer on 14 Oak Street, and the text arrives 2 to 5 minutes after the email, not instantly. Ask agents to put the address in the subject line, and before you tell your sellers you have all the offers, check the folder and your inbox yourself. The alert gets you to the offer faster; it isn’t the record of what came in.

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Frequently Asked Questions

Listing agent: how do I get a text when an offer comes in by email while I'm at a showing?

Turn on ShowingTime's Offer Manager if your MLS has it, since offers submitted through it reach you by text, push and email. For offers a buyer's agent emails to you directly, write a rule scoped to the listing. With alfred_ you type or text it: text me when an email looks like an offer on 14 Oak Street. alfred_ reads each new email and texts you when one matches, typically 2 to 5 minutes after it arrives. From that text you can ask for the price and terms, reply to the buyer's agent after checking a preview, and set a reminder to call your sellers.

Does ShowingTime Offer Manager text me when an offer is emailed?

No. Offer Manager is a ShowingTime add-on. Buyer's agents submit the offer through a Submit Offer button in the MLS, and it is delivered to the listing agent and co-listing agent by text, push and email depending on their preferences. An offer the buyer's agent attaches to an ordinary email goes to your inbox, outside Offer Manager.

Why not just get a text for every email with the word offer in it?

Because offer is everywhere: lender promotions, retail mail, agents asking whether your sellers would consider an offer, and counteroffers on the deals where you represent the buyer. A text for each of those teaches you to ignore the texts. Scoping the rule to the listing address keeps it to the emails you actually need to see.

Can alfred_ tell me the price and terms from the offer by text?

You can ask it to read the email and its attachment and text you what it finds, such as price, financing and closing date. Treat that as a heads-up: open the documents yourself before you present anything to your sellers.

Can I reply to the buyer's agent from the showing?

Yes. Text what you want to say, for example: got it, I'll present to my sellers tonight and respond by noon tomorrow. alfred_ writes the email from your own address, texts it back for you to check, and sends it only after you say yes.

Does alfred_ connect to ShowingTime, Dotloop or my MLS?

No. alfred_ works on your Gmail or Outlook inbox. It texts you about emails that match your rules, including notification emails those systems send you, but it does not read inside them.

About the editorial team

Pranav Mishra
Written byPranav MishraAI/LLM Engineer at alfred_

Pranav builds the agents behind alfred_, the systems that triage inboxes, draft replies, and surface what actually needs a response. He runs alfred_’s head-to-head field tests against other assistants.

Connor Fata
Reviewed byConnor FataFounder & CEO of alfred_

Connor is the founder and CEO of alfred_, focused on making personal assistants accessible to business operators and individuals so they can focus on what matters and what’s important.