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Nov '264 min read

Pally adds inbox triage and money automations: what the AI assistant you text does with your email

Pally, a free AI assistant you text, added inbox triage on October 18, 2026, after money back and bill automations on October 15. What it does in Gmail and Outlook, what it costs, and how it uses your data.

The story5 sources
Product
Pally
What happened
Added inbox triage, money automations and city lookup in October
When
October 18, 2026
Who can use it
Open to anyone, with no card or waitlist
Works in
iMessage or RCS, WhatsApp and Telegram

More AI assistants you text are reaching into the inbox, and Pally added several email and money features in October. Here is what happened, what Pally says it does with your email, and how it uses your data.

What happened

Pally’s changelog lists the features by date:

  • October 15: two money automations, each with its own switch. Money back goes after flight price drops, refunds, delay compensation and hotel rebooks. Bills and renewals warns you before trials convert or plans renew, and flags bill rises, duplicate charges, fees and cheaper options.
  • October 18: inbox triage, which the changelog says “keeps your inbox to mail that needs you.”
  • October 30: city lookup, announced on X. You text a city, and Pally checks your contacts, X, LinkedIn and your Trusted Pals’ networks for people you know there.
  • October 31: inbox triage now studies your mailbox first and asks how you want mail filed.

What Pally does with email and calendar

When you turn on inbox triage, the changelog says, Pally “archives the rest as it lands and every hour through the day, and drafts replies in Gmail and Outlook.”

Pally’s facts page says it connects to “your email (Gmail, Outlook, iCloud), calendars, WhatsApp, your iMessages (through the Pally Mac app),” along with work tools such as Slack, Notion and Linear. Pally also gets its own phone number and email address, which you can hand out the way you would an assistant’s.

Its privacy policy, last updated October 30, lists “To train and evaluate our AI models, unless you opt out” among its uses of data. You can turn that off by asking Pally or at my.pally.com. The policy says Pally does not use Google data “to train generalized AI models.”

What it costs

Pally’s pricing page says it is free, with almost unlimited usage limits and no card or waitlist. Two paid options exist: Cloud Mac, an add-on at $95 a month, and Pally VIP, offered by invitation at $1,000 a month or $10,000 a year. Prices as listed on November 3, 2026.

Pally’s site says it plans to earn a fee from merchants when you buy through it.

If you run client work over email

Pally’s examples are mostly personal: birthdays, group chats, bookings and refunds. If the problem is client email slipping, alfred_ is built for that job.

alfred_ is an AI assistant for client-facing teams, and each person on the team gets their own. It reads your email across up to six Gmail, Outlook and IMAP accounts, flags the emails that need your answer, and keeps one list of the replies you owe and the replies you’re waiting on. It sends a morning brief by email or text, and you can ask it for things on the web, on iPhone, or by text. Nothing is sent until you approve it. Plans start at $29.99 a month, and teams are $49.99 a seat on one bill.

Sources

Keep client work from slipping through the cracks

alfred_ is an AI assistant for client-facing teams. Each teammate gets help with email, calendar, replies and follow-ups.

See what’s slipping+ more

Frequently asked questions

What is Pally?

In its own words, "Pally is an AI personal assistant that lives in your texts." You text it on iMessage or RCS, WhatsApp or Telegram, with no app to install. It is made by Pally Technologies, Inc., which it describes as a Y Combinator-backed company.

What does Pally's inbox triage do?

Pally's changelog says that when you turn it on, Pally archives mail that doesn't need you as it lands and every hour through the day, and drafts replies in Gmail and Outlook. Since October 31, it studies your mailbox first and asks how you want mail filed.

How much does Pally cost?

Pally's pricing page says it is free, with almost unlimited usage limits. Cloud Mac is a paid add-on at $95 a month, and Pally VIP is offered by invitation at $1,000 a month or $10,000 a year. Prices as listed on November 3, 2026.

Does Pally train AI on my data?

Pally's privacy policy lists "To train and evaluate our AI models, unless you opt out" among its uses of data. You can turn that off by asking Pally or at my.pally.com. The policy says Google data is not used to train generalized AI models.

What should I use for client email instead of Pally?

alfred_ is built for client email that slips. It flags the emails that need your answer, keeps one list of the replies you owe and the replies you're waiting on, and lets you reply by text, across Gmail and Outlook. Plans start at $29.99 a month.

About the authors

Written byConnor FataFounder & CEO of alfred_

Connor is the founder and CEO of alfred_, focused on making personal assistants accessible to business operators and individuals so they can focus on what matters and what’s important.