The short answer: ask alfred_, by text or in the app: “Which clients still haven’t decided on the selections I sent them?” It reads your selection emails and each reply, and lists who decided, who asked you something, and who hasn’t answered. For a Monday list, make it a routine. It sends nothing to clients on its own.
The tile that missed the install date
You run a small interior design studio with eight active projects. For each one you email clients their selections: two tile options for the primary bath, three cabinet hardware finishes, the paint schedule, the lighting package. Each needs a decision before you can order, and some items have ten-week lead times.
Most clients decide in a few days. Some ask a question and you answer. Some go quiet, and you notice in week six, when the contractor asks why the shower tile isn’t on site.
The native ways, and where they stop
A selections tracker. A spreadsheet per project. Accurate when updated.
Design platforms. Client portals track approvals made inside them. Many clients still answer by email: “Let’s do the second one, but in matte.”
Searching the inbox. By client, one project at a time.
Ask, or make it weekly
- Connect the inbox you send selections from. Sign in with Google or Microsoft; your password stays with them.
- Ask by text or in the app: “Which clients still haven’t decided on the selections I sent them? Include any lead times mentioned in the thread.”
- For a standing list: “Every Monday at 8, email me the selections clients haven’t decided on, oldest first, with any lead times mentioned.” alfred_ shows you the routine before you turn it on. See Make your own.
What the list looks like
Selections still waiting on a decision (3)
- Henderson primary bath: shower tile (two options). Sent Oct 2. No reply. Supplier’s quote in the thread says 10-week lead time.
- Parker kitchen: cabinet hardware (brass, black, nickel). Sent Oct 9. Lisa replied “leaning brass, will confirm with Mark.” Nothing since.
- Alvarez living room: lighting package. Sent Oct 14. Carlos asked whether the pendants come in a smaller size; you haven’t answered yet.
Illustrative example, not output from a real run. The clients and items are invented.
The third one is on you, not the client.
Where each step happens
- Desktop: make the routine on the Routines page; the full threads are in your inbox.
- Phone, at a site visit: “what are the Hendersons still deciding on?” by text.
- Nudges: “nudge the Hendersons on the tile, we need it by Friday” writes it; it goes when you say send.
The honest caveat
alfred_ reads the inboxes you connect, so a decision given in person, by phone or only inside a design platform isn’t seen until it’s in an email. It judges each thread from what it says, so check the list before you order. It doesn’t contact clients on its own. alfred_ is a paid product, and routines run on the credits your plan includes; plans are on the pricing page.
