Oct '266 min read

Which Change Orders Am I Still Waiting On a Client to Sign?

Before the Crew Shows Up to Unsigned Work.

For remodelers and builders who send change orders by email: one list every Monday of the change orders a homeowner or owner's rep hasn't signed yet, oldest first, so the crew isn't waiting on paper.

Quick answer

How do I see which change orders a client still hasn't signed?

  • Make a routine in alfred_ in one sentence: "Every Monday at 7, email me the change orders I sent in the last 30 days that the client hasn't signed or approved, oldest first"
  • It reads the change orders in your Sent mail, PDF attachments included, then reads each thread to see whether the client signed, approved, asked a question or went quiet
  • You get one list on Monday morning with only the unsigned ones, and you can ask the same question by text any day: "which change orders are still unsigned?"
  • It sends nothing to clients. The nudge is yours, written by alfred_ when you ask and sent when you say send

Signing software tracks the documents you route through it. This covers the change orders that went out as a PDF from your own email.

The short answer: make a routine in alfred_ in one sentence: “Every Monday at 7, email me the change orders I sent in the last 30 days that the client hasn’t signed or approved, oldest first.” Each Monday it reads the change orders in your Sent mail, PDF attachments included, checks each thread, and emails you only the ones still waiting on a signature. It sends nothing to your clients.

The unsigned change order

You run a remodeling company with three crews. A kitchen job turns up rotten subfloor, the homeowners want the island moved, the owner’s rep on a small office fit-out adds two outlets. Each one is a change order: you write it up, export a PDF, and email it with “please sign and send back before we start.”

Most come back within a day. A few don’t. The homeowner opened it at dinner and forgot. The owner’s rep forwarded it to accounting and that is where it lives now. By the time anyone notices, the crew has either done unsigned work you will argue about at final payment, or stood around waiting for paper.

What you want is not a project management system. It is one list, before the week starts, of every change order nobody has signed.

The native ways, and where they stop

Sent folder search. In Outlook or Gmail you can search Sent mail for “change order” with an attachment. That shows what you sent, not who signed. You still open every thread.

Flags and reminders. Flag the email as you send it, or snooze a copy to come back on Thursday. That works for the ones you remember to flag, which are rarely the ones that slip.

E-signature tools. DocuSign and similar tools track the documents you route through them and send their own reminders. Most small remodelers still send change orders as a PDF and get a signed scan or a “yes, go ahead” by reply, and none of that is tracked.

At three change orders a week, the Sent folder is fine. At twelve across three jobs, Monday morning is twenty minutes of opening threads.

Make the routine

  1. Connect your Gmail or Outlook to alfred_. Sign in with Google or Microsoft; your password stays with them.
  2. On the Routines page, choose Create a routine, or just ask alfred_ by text or in the app.
  3. Say it in one sentence: “Every Monday at 7, email me the change orders I sent in the last 30 days that the client hasn’t signed or approved, oldest first, with the job name and the amount.”
  4. alfred_ shows you the routine it built: when it runs, what it reads, where the result goes. Change anything by asking (“make it 6:30”, “text it to me instead”), then turn it on.

Routines you write in a sentence are covered in Make your own.

What Monday’s list looks like

Change orders still unsigned (3)

  1. Henderson kitchen, CO #4: move the island 18 inches, $2,350. Sent Oct 1 to Mark and Lisa Henderson. Lisa replied Oct 2: “Looks fine, Mark will sign tonight.” Nothing since.
  2. Brightwater Dental fit-out, CO #2: two added outlets in Op 3, $640. Sent Oct 9 to Sam Ortiz, owner’s rep. No reply.
  3. Alvarez bath, CO #1: replace subfloor under the vanity, $1,180. Sent Oct 14. Carlos asked whether the tile warranty still applies; you haven’t answered him yet.

Illustrative example, not output from a real run. The clients, jobs and amounts are invented, and the wording differs from run to run.

The third one matters: the client is waiting on you, not the other way round. A good list shows that instead of nagging the client.

Where each step happens

  • Desktop, in the office: make or change the routine on the Routines page, and read past lists there.
  • Email, Monday morning: the list lands before the crews do.
  • Text, any day: ask “which change orders are still unsigned?” and get the same answer on the spot. To nudge one, text “nudge the Hendersons about CO #4”. alfred_ writes the follow-up in that thread and waits for your “send”.

The honest caveat

alfred_ reads the inboxes you connect, up to six Gmail, Outlook and IMAP accounts. A change order sent from your project manager’s mailbox is not on your list: each person’s alfred_ reads their own inboxes, so your project manager makes the same routine on theirs. A signature that never comes back by email can’t be seen, and the routine judges each thread from what it says, so check the first few lists against what you know. It reports; it doesn’t chase. alfred_ is a paid product, and routines run on the credits your plan includes; plans are on the pricing page.

Keep client work from slipping through the cracks

alfred_ is an AI assistant for client-facing teams. Each teammate gets help with email, calendar, replies and follow-ups.

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Frequently asked questions

How do I see which change orders a client still hasn't signed?

Connect your Gmail or Outlook to alfred_ and make a routine in one sentence: "Every Monday at 7, email me the change orders I sent in the last 30 days that the client hasn't signed or approved, oldest first." alfred_ shows you the routine it built before you turn it on. Each Monday it reads the change orders in your Sent mail, including the PDF attachments, checks each thread for a signature, an approval or a question, and emails you only the ones still waiting. It sends nothing to your clients.

Does it know a change order was signed if the client signed on paper?

It knows what is in the email thread. If the client replies "signed, it's attached" or sends the signed copy back, that counts. A change order signed on the hood of a truck and never emailed back looks unsigned from the thread, so it stays on the list. A one-line reply in the thread ("got the signed copy on site, thanks") settles it, or it ages out of the 30 days you asked for.

What if we use DocuSign or another e-signature tool?

If the signature tool emails you when a document is completed, alfred_ can read that email in the same inbox, so say so in the routine: "count a DocuSign completed email as signed." A change order that only lives inside a project management app, with no email, is not something alfred_ sees.

Can it send the reminder to the homeowner for me?

It writes it when you ask and sends it when you approve it. Text "nudge the Hendersons about the kitchen island change order" and alfred_ writes the follow-up in that email thread, shows it to you, and sends it from your own address when you say send. The routine itself only reports to you.

Can I change the day or the window later?

Yes. Your routines are on the Routines page. Open it to change the schedule, run it now, or turn it off, or ask: "make my change order list Friday at 3 instead".

About the authors

Written byPranav MishraAI/LLM Engineer at alfred_

Pranav builds the agents behind alfred_, the systems that watch your inbox and calendar, keep track of what is waiting on you, and surface what actually needs a response. He runs alfred_’s head-to-head field tests against other assistants.

Reviewed byConnor FataFounder & CEO of alfred_

Connor is the founder and CEO of alfred_, focused on making personal assistants accessible to business operators and individuals so they can focus on what matters and what’s important.