Wiki
Remember every clientwithout keeping notes.
alfred_ keeps a wiki of your work: the people, projects and goals behind your email.
Gmail
OutlookAny IMAP inboxUpdated every nightClients expect an answer the same hour.Your team has more to keep track of than ever.
- 01
Their other vendors reply fast now.
A two-day reply reads as "they don't care."
- 02
Every call ends in a summary full of promises.
Nobody owns turning them into done.
- 03
More accounts, same team.
You're expected to grow the account list without adding coordinators.
Client work used to slip once in a while. Now it slips every week, and the client notices first.
Standups, spreadsheets and the CRMall depend on someone remembering.
- Ask each rep in standupIt's from memory, and you become the bottleneck.
- A coordinator with a spreadsheetStale by noon, and it leaves when they do.
- The CRMIt shows what someone typed, not what the client asked.
- ChatGPT or CopilotIt answers when someone asks. Your problem is what nobody asked about.
- Hire another personIt adds another inbox with the same blind spot.
Everything alfred_ knows,in one place.
- Goals. What you're working toward, and what's done.
- Projects. What's moving, with who and by when.
- People. One page per person, across every address.
- How you work. Your style, your patterns, your preferences.
Written for you, as you work.Connect your email. The wiki fills in.
- 01
A busy week with a client.
Fourteen threads with Harbor Facilities this week.
- 02
It notices what's new.
Projects: Harbor renewal, in progress.
- 03
A page for each person.
Luis Ortega, ops lead at Harbor, with the meetings you've had.
- 04
It updates every night.
It keeps your edits and marks what's done.
Ask about anyone you work with."Who's Luis again?"
Ask on Home, by text, on iPhone, or in Claude and ChatGPT. Your wiki is private to you.
Built inside a client services team. Nothing goes out without your OK.
Used by people at 250+ businessesAgencies, law firms, contractors, real estate firms and accounting practices
You approve, alfred_ does the typing.
Nothing reaches a client until you press send.
Each teammate stays in control.
Nobody sees anyone's mail unless that person turns it on, and every look is logged where they can see it.
It shows its work.
Every answer points to the email it came from. If there's no evidence something got done, it says so.
Independently assessed.
A CASA Tier 2 security assessment, for Google's review. Your inbox stays in Gmail or Outlook.
Where does the wiki come from?
From the email and calendars you connect. alfred_ writes pages about the people, projects and goals it finds, and updates them every night.
Can I edit what it says?
Yes. Mark a goal done, change it or add your own, and correct or remove any fact it has wrong. The nightly update keeps your changes.
Who can see my wiki?
Only you. It isn't shared with your team.
How often does it update?
Every night. It adds what's new, marks finished goals done and drops what has gone stale.
What if it gets something wrong?
Correct it or remove it. A correction is saved as something you told alfred_, so the nightly update won't write over it.
Does it read my calendar too?
Yes. A person's page includes the meetings you've had with them, and your calendar helps it tell a goal from an appointment.
Is my wiki on iPhone?
Yes. Your wiki is in the alfred_ app for iPhone too.