Email rules

Stop sorting the same emailevery morning.

Say a rule in a sentence. alfred_ runs it on every email that comes in.

Works withGmailOutlookThe folders and labels you have

Clients expect an answer the same hour.Your team has more to keep track of than ever.

  1. 01

    Their other vendors reply fast now.

    A two-day reply reads as "they don't care."

  2. 02

    Every call ends in a summary full of promises.

    Nobody owns turning them into done.

  3. 03

    More accounts, same team.

    You're expected to grow the account list without adding coordinators.

Client work used to slip once in a while. Now it slips every week, and the client notices first.

Standups, spreadsheets and the CRMall depend on someone remembering.

  • Ask each rep in standupIt's from memory, and you become the bottleneck.
  • A coordinator with a spreadsheetStale by noon, and it leaves when they do.
  • The CRMIt shows what someone typed, not what the client asked.
  • ChatGPT or CopilotIt answers when someone asks. Your problem is what nobody asked about.
  • Hire another personIt adds another inbox with the same blind spot.

Say it once.It runs on every email.

  • File it. Move it to a folder or add a label.
  • Keep it on top. Protect a sender so their mail stays in your inbox.
  • Text me. A text when that sender writes.
  • Forward it. Send a copy to whoever handles it.

A rule in one sentence.Say it. Check it. It runs.

  1. 01

    Say what you want.

    "Anything from Stripe goes in Receipts."

  2. 02

    Check the rule it wrote.

    In plain words. Change anything that's off.

  3. 03

    Warns before it's wrong.

    A new rule that wouldn't have caught recent mail gets flagged.

  4. 04

    It runs on every new email.

    Filed, not lost. It's still in Gmail or Outlook.

Make a rule from anywhere.Home, a text, the app, or your AI.

Text a rule from your phone, or create one from Claude and ChatGPT. Change it or turn it off anytime. Just ask.

A text from alfred_: clients waiting on you, with the draft to Nina Brooks not yet sent.Over text, alfred_ shows the finished draft to Nina, asks "Send it?", and sends it.

Built inside a client services team. Nothing goes out without your OK.

Used by people at 250+ businessesAgencies, law firms, contractors, real estate firms and accounting practices

FAQ

Questions, answered.And a real person if you want one.

Contact us
What can a rule do?

File an email to a folder or label, archive it, mark it read, star it, forward it, keep a sender on top, or text you when it lands.

Do rules work on Outlook?

Yes. Rules run on Gmail (including Google Workspace) and Outlook (including Microsoft 365), with the folders and labels you already have.

Can a rule forward email to someone?

Yes. Say who, and every matching email is forwarded to them from your account. A forwarding rule only forwards mail that arrives after you make it.

Do rules run on email I already have?

New rules run on every email that comes in. When you make one, alfred_ also shows you the recent mail it would have caught, and applies the rule to those only if you say so. Forwarding and text rules only run on new mail.

What if a rule catches the wrong email?

Tell alfred_ and it changes the rule. Filed or archived mail isn't deleted: it's still in Gmail or Outlook, and you can move it back to your inbox.

How do I turn a rule off?

Ask alfred_ to change it or turn it off. You can also delete any rule in Settings, under Rules.

Is there a limit on how many rules I can have?

No. Make as many as you need.

See your own team's last week in thirty minutes.

Book a call. We'll connect one of your accounts and show you, from your real mail, the clients waiting on your team right now and what was promised that hasn't gone out.