# Contact support

How to reach the alfred_ team, report a bug from inside alfred_, and what to include for the fastest answer.

Source: https://get-alfred.ai/docs/troubleshooting/contact-support  
Updated: 2026-10-09

Emails reach a person on the team, often the founder.

## How to reach us

- **Questions and billing**: <connor@get-alfred.ai>
- **Bugs**: tell alfred_ "report this as a bug" in chat or by text, or email <support@get-alfred.ai>
- **Security issues**: <security@get-alfred.ai>
- **A demo for your team**: [book a demo](https://get-alfred.ai/book/demo)

## Reporting a bug from inside alfred_

The fastest way. Say:

> report this as a bug: \[what went wrong]

alfred_ files the report with the conversation that led to it, so we can see what happened.

## For the fastest answer by email

- Your account email
- What happened, and what you expected
- When it happened, and where (web, iPhone, text, Claude or ChatGPT)

## Related

- [FAQ](https://get-alfred.ai/docs/troubleshooting#common-questions)
- [If something isn't working](https://get-alfred.ai/docs/troubleshooting)